FREQUENTLY ASKED QUESTIONS

How long is your turnaround?

Turnaround is largely dependent on the size and complexity of your order but you can typically expect it within a week of giving us the go-ahead. This may vary depending on the volume of orders we are currently working on though. If you’ve completely dropped the ball and need shirts ASAP, we can get them to you in 2-4 business days with an additional rush fee.

Can I provide my own shirts?

For liability purposes, we prefer to provide the blank apparel for printing. Though rare, if something goes wrong during printing it’s better if we are able to replace any damaged/mis-printed items. In addition, we have access to suppliers who provide apparel at discounted rates based on the volume we print. This assures the best price for you without you needing to order items from a shady site to save few dollars.

What is a screen fee for?

The process of creating a screen for printing is an involved process. A screen itself is a frame with a mesh stretched tightly across it. The mesh is coated with a photo-sensitive emulsion that is exposed to UV-light to create a stencil of your design. A screen fee is intended to cover the cost of emulsion, wear & tear of the screen, and the labor involved in cleaning/prepping/creating screens.